Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server solutions which we offer and you can add it either during the signup or anytime later on through your billing CP. It comes with sixty minutes of custom work on your server, so our admins could aid you with software installation or setup. They could also troubleshoot any piece of software you have already installed in the event that it does not work efficiently, so you will not have to waste time to find out what's wrong as they can aid you in a very quick and skilled manner. As this is a one-time upgrade, you could get it only when you need it and if a particular task takes less time, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is helpful if you cannot do something yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated servers and if you add it, our knowledgeable administrators shall be able to help you with everything on your server. Including installing any third-party software which you may want to use on the server and troubleshooting any script which functions poorly or doesn't run at all. Our upgrade comes with 60 minutes of work and if a specific task is not very time-consuming, we shall add the remaining time to your account. You will be able to see how many minutes are left within your billing Control Panel and use them when you need help again. The Installation & Troubleshooting upgrade can be purchased at any moment, so in the event that you require something to be set up in the very beginning, you could add it to your order during the sign up process, while if you need assistance afterwards, you could add it from the server billing area. 30 minutes of custom work are included in our Managed Services pack also, but just in case you require additional work to be performed on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the best possible way.