In case you have never had a hosting account or you have switched companies and the new one employs a Control Panel tool that you haven’t seen so far, you may become puzzled about how to perform a specific operation in your account or on your desktop PC. That is why, many web hosts have compiled a knowledge base, which enumerates the most common queries and challenges pertaining to their platform, rather than including only general information. Such a knowledge base will permit you to find the needed information quickly and easily, so you won’t have to dedicate a lot of time and effort to things that may require something as simple as clicking on a button or marking a tick box. Thus, not only can you get stuff done, but you can also acquaint yourself with many new and beneficial facts, both about the way you can manage your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Shared Hosting

If you have bought your very first shared hosting account through our company or have migrated your website over to us, you will get familiar with our services and our in-house built Hepsia hosting Control Panel in a jiffy due to the fact that we have compiled a substantial knowledge base where you can find all the information that you may ever need – both general info with regard to the hosting service as a whole and more specific info about the separate features that you can make use of and the obstacles that you can run into. The articles are located in 2 places. The full article archive can be accessed through the Control Panel’s Help section. You can read relevant articles about the different functions in every section of the Control Panel as well. You can find out how to do pretty much everything, from enabling an .htaccess config file to administering an electronic mailing list, and all the articles feature exhaustive guides, so you’ll never get puzzled on account of an unclear text. Surely, if you confront a more specific obstacle and you cannot find anything about it in our knowledge base, you can get in touch with our help desk team representatives 24-7.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an exhaustive knowledge base for all our present and potential clients, so in case you buy a semi-dedicated server package through our company, you will be able to find any info that you’re looking at any moment. We’ve got a multitude of informational articles, which will help you better understand what is going on in your account – "What’s PHP?" and "What are file permissions?" are simply two examples. Our instructional manuals will help you do anything you need – uncompress an archive, import a database, redirect a domain, etc. Also, we also have troubleshooting guidelines, which will permit you to discover what induces a particular problem and the likely solutions for it. In case you cannot send email messages or your domain opens an HTTP 500 error message, for instance, you can browse our knowledge base and rectify the issue in no time. You can access the articles through any section of the Control Panel, as well as through the all-encompassing Help section.