If a certain page on an Internet site doesn't load for some reason or if a link is not working, the site visitor will see an error page with a generic message. The page shall have nothing in common with the rest of the site, that could make the visitor leave your Internet site. A likely solution in this case is a feature made available from some website hosting companies - the ability to set up your own personalized error pages which shall have the same layout as your site and that may contain any text or images which you want based on the particular error. There are four standard errors that can take place and they involve the following so-called HTTP status codes - 400, when your Internet browser sends a bad request to the web server and it cannot be processed; 401, if you are supposed to log in to see some web page, but you have not done so yet; 403, if you don't have a permission to view a particular page; and 404, if a link which you have clicked leads to a file which doesn't exist. In all of these situations, site visitors will be able to see your personalized content rather than a generic error page.

Custom Error Pages in Shared Hosting

If you get a shared hosting from us, you shall be able to set custom made error pages for your sites easily, as this function is a part of all of our plans. The moment you have created the files and uploaded them to your website hosting account, you can go to the Hosted Domains section of your Hepsia CP and click on the Edit button for the specific domain or subdomain. Inside the pop-up which will show up, you shall see drop-down menus for all 4 kinds of errors and for each one of them you can choose an Apache default page, a generic page from our system or a customized page. In case you pick the 3rd option, you should just type the URL to the file that you've uploaded and save the change. A different way to set custom error pages is to create an .htaccess file inside the domain or subdomain folder and to add a couple of lines of code in it. If you don't have preceding experience or if you're just not sure how to do this, you can simply copy and paste the code from our Knowledge Base article on that matter.

Custom Error Pages in Semi-dedicated Servers

All of the semi-dedicated servers that we provide support customized error pages and it will not take more than a few mouse clicks in your Hepsia web hosting Control Panel to use this feature. The option is included in the Hosted Domains section of your CP in which you'll need to input the links to the custom-made files using very simple drop-down menus and an intuitive interface. Of course, you should upload them inside your account before that. In case you don't need to employ this feature at some point, you can disable it just as quickly and select an Apache server page or a default page from our system to be viewable whenever your visitors encounter an error. If you'd like to, you could also use an .htaccess file to permit the custom error pages. The file should have a specific line of code as well as a link for each error type and you may discover an example of the whole content for all four error types in our Help section.